Residential Package Unit Repair, Maintenance and Installation in Rocky Mount, NC

All-in-One Heating and Cooling, Serviced by One Company

A package unit does the entire job from a single outdoor cabinet, with no indoor air handler taking up closet or attic space. That makes it the practical choice for a lot of homes across Nash and Edgecombe counties, and it also means every component lives outside in the weather all year. Metro Maintenance repairs, maintains, installs and replaces residential package units. Remember, All Work is Guaranteed.

Our Package Unit Services

One cabinet, one company, three ways we work on it.

Package Unit Repair

Because heating and cooling share one cabinet, a single failure can take out both. We diagnose the whole unit rather than one half of it, with upfront pricing and no hidden fees, on all major package unit brands.

Repair Details

Package Unit Tune-Ups and Maintenance

The cabinet, seals and both sets of coils are outdoors in the weather every day of the year. Annual service catches corrosion and cabinet problems while they are still inexpensive to fix.

Tune-Up Details

Package Unit Installation and Replacement

New installs and replacements sized to the home, with the pad or roof location and the duct connections assessed as part of the quote instead of discovered on installation day.

Installation Details

Why Choose Metro Maintenance for Package Units

  • Serving Rocky Mount and Eastern NC since 1986
  • Technicians specialized in package unit systems
  • We work with all major package unit brands
  • Upfront pricing with no hidden fees
  • Quick response times for repairs
  • Comprehensive maintenance plans
  • 100% work guarantee

Why an All-in-One Cabinet Changes the Service Picture

On a split system, a failed compressor is a cooling problem and the furnace keeps working. On a package unit, heating and cooling live in the same box and share the same blower, so one fault can take out the entire system at once. That is the argument for staying ahead of maintenance on these units rather than waiting for symptoms.

Signs Your Package Unit Needs Attention

  • Neither heating nor cooling performing the way it used to
  • Energy bills steadily increasing
  • Uneven temperatures throughout the house
  • Strange noises or odors from the cabinet
  • Visible rust or damage to the outdoor housing
  • Frequent repairs that are adding up

Gas and Electric, or Heat Pump

Package units come in two configurations we install regularly. A gas and electric unit pairs a gas furnace section with electric cooling in the same cabinet. A package heat pump does both heating and cooling electrically with no gas section at all, which is often the right call where the property has no gas service. We will tell you which one suits the home rather than quoting whatever is already sitting there.

Package Units We Install

Metro Maintenance installs Armstrong Air package units as a Pro Team dealer: the PRPGE16 gas and electric high-efficiency unit, and the PRPHP16 high-efficiency package heat pump. Repair and maintenance cover all major brands.

Benefits of a New Package Unit

  • Improved energy efficiency and lower utility bills
  • Heating and cooling from one serviceable cabinet
  • No indoor closet or attic space given up
  • Quieter operation compared to older models
  • Potential tax credits or rebates for high-efficiency models

Financing and Maintenance Plans

We offer flexible financing options on replacements, and our maintenance plans keep an all-weather cabinet on a proper schedule.

Frequently Asked Questions
About Package Units

What is a package unit?

A package unit puts the entire heating and cooling system into one outdoor cabinet rather than splitting it between an indoor air handler and an outdoor condenser. Conditioned air is ducted into and out of the house from that single cabinet. It is the standard configuration where there is no indoor space to put an air handler.

What types of package units do you install?

We install Armstrong Air package units, including the PRPGE16 gas and electric high-efficiency unit and the PRPHP16 high-efficiency package heat pump. Which one fits depends mainly on whether the property has gas service and how you want the heating side handled.

Can a package unit be installed at any home?

Not every home, but more than people expect. The property needs somewhere to place the cabinet, either a prepared pad beside the house or a rooftop location, and it needs duct connections that can reach it. We assess the site before quoting rather than assuming the existing setup will transfer.

How often should a package unit be serviced?

At least once a year, and twice is better on a unit that both heats and cools. Everything is outdoors and exposed to weather year-round, which is exactly why an annual inspection catches corrosion, seal and cabinet problems that a split system would never develop.

Considering the alternatives? A split system pairs a furnace or heat pump with an indoor air handler, and ductless mini-splits skip ductwork entirely. Businesses running rooftop units should start at commercial services.

Let's Get Started

What Our Customers Say

What Sets Us Apart?

At Metro Maintenance we hold ourselves to a core truth: All Work is Guaranteed. But what does this mean? We believe service should be provided with integrity, hard work, and innovation, and that we should always do what it takes to make sure our customers are happy. We will always go the extra mile to make sure you get the very best from our team, from the moment we pick up the call to support after a job is complete.

30+ Years of Experience

We’ve Proudly Served Rocky Mount, NC & Beyond since 1986

Our team has been dedicated to helping our community for over 30 years. We can handle any HVAC, plumbing, or electrical issue you have, and we always guarantee our work. If you need assistance, we’re here with reliable service provided with integrity.

Rocky Mount

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