Plenty of homes across Nash, Edgecombe, and Halifax County - including many around Rocky Mount and Roanoke Rapids - run on private wells, and when the pump quits, the whole house loses water. Metro Maintenance repairs, replaces, and installs well pumps and pressure tanks, and we have serviced well systems across eastern North Carolina for more than 30 years. Whether you have a deep-well submersible pump or an above-ground jet pump, we diagnose the real cause of a no-water or low-pressure call before recommending a repair or replacement. At Metro Maintenance, All Work is Guaranteed.
Call (252) 977-2730 Monday through Friday, 8:00am to 5:00pm. Call early in the day for same-day service when your well has stopped delivering water.
Metro Maintenance has provided fast, reliable services to its customers for more than 30 years. Our mission is to take care of our customers with the best service possible! When you choose Metro Maintenance for your well pump needs, you're selecting a team dedicated to maintaining your home's water supply with expertise and efficiency.
Most deep wells in the Rocky Mount and Roanoke Rapids area use a submersible pump set down inside the well casing, which pushes water up to the house. Shallower wells often use an above-ground jet pump that draws water up by suction. The two fail in different ways and are diagnosed differently, so the first thing we do on a no-water call is figure out which system you have and where the fault actually is.
When a well stops delivering water, the pump itself is only one of several suspects. We check the pressure switch and pressure tank, the well's breaker and wiring, the pump's capacitor or control box, and the water level in the well before condemning the pump. A waterlogged or failed pressure tank, for example, causes rapid pump cycling and pressure swings that look like a dying pump but cost far less to fix. Pulling a submersible pump is a real job, so we make sure the pump is the problem before we pull it.
Most well pumps last 8 to 15 years depending on water quality, cycling, and how hard the system runs. If your pump is within that window and the failure is a switch, capacitor, or pressure tank, a repair usually makes sense. If the pump is old, has been repaired before, or the motor has burned out, replacement is the better value - and it is the chance to correctly size the pump and tank to your household's demand. We give you the honest repair-versus-replace math for your specific well rather than defaulting to the bigger sale.
Common causes are a tripped breaker, a failed pressure switch or pressure tank, a burned-out pump motor or capacitor, or a dropping water level in the well. We diagnose which it is before recommending a repair or replacement, because many no-water calls turn out to be an inexpensive switch or tank rather than the pump.
The pump's age, repair history, and the specific fault decide it. A pump within its 8-to-15-year life with a bad switch or capacitor is usually worth repairing; a burned-out or repeatedly repaired pump is better replaced. We give you the repair-versus-replace math for your well.
Properly maintained, most submersible and jet well pumps last 8 to 15 years, depending on water quality, how often the pump cycles, and household demand.
Yes. We assess the situation and recommend solutions, which may include lowering the pump, evaluating the well's recovery rate, or other options depending on what the well can sustain.
Yes, we provide water quality testing to check that your well water is safe and to identify any treatment needs, such as filtration or softening.
Don't let well pump issues leave you high and dry. Metro Maintenance installs, repairs, and maintains well systems across Rocky Mount, Roanoke Rapids, and the surrounding Nash, Edgecombe, and Halifax County towns, keeping a reliable water supply flowing to your home.
Call (252) 977-2730 Monday through Friday between 8:00am and 5:00pm to schedule your well pump service. Call early for same-day help when your well has stopped. Remember, at Metro Maintenance, All Work is Guaranteed.
At Metro Maintenance we hold ourselves to a core truth: All Work is Guaranteed. But what does this mean? We believe service should be provided with integrity, hard work, and innovation, and that we should always do what it takes to make sure our customers are happy. We will always go the extra mile to make sure you get the very best from our team, from the moment we pick up the call to support after a job is complete.
Our team has been dedicated to helping our community for over 30 years. We can handle any HVAC, plumbing, or electrical issue you have, and we always guarantee our work. If you need assistance, we’re here with reliable service provided with integrity.
Rocky Mount
Tarboro
Willson
Nashville
Spring Hope
Witakers
Red Oak
Castalia
Enfield
Zebulon
Pinetops
Elm City
Scotland Neck
Leggett
Macclesfield
Don't see your town listed? Contact us!